Please see below for some of the more commonly asked questions, if you need more information please call or email us.

Returns / Refund Policy
You may return goods to us within 14 days, providing they are in their original condition (new, unused, unworn, unwashed, tags still on), for either an exchange, credit or refund. Footwear must be returned in their original box, undamaged. The courier cost is non-refundable. You will be required to pay the courier cost to return goods back to you. Please include proof of purchase with your order number (packing slip) and send to - Sports Safari, 3 Ulster Street, Whitiora, HAMILTON 3200 - Online Returns.

Store Hours
We are Open 7 days a week:

Monday - Saturday 10.00am - 4.00 pm

Sunday 10.00 am - 3.00 pm

Please check Facebook/Instragram on public holidays for updated hours.

Please also note that during the Christmas/New Years period, our hours do change and these will be updated on our Facebook, Instagram pages & our Website.

Payment
We accept all major credit cards, ie: Visa, Mastercard and internet banking (POLi). When you place your order online, you will be prompted as to how you would like to pay. However, we do not accept internet banking for Australian orders, only credit card.

We also offer Afterpay online and instore.

Re-Stringing of Raquets
Yes, we re-string squash and tennis racquets. Prices start from $45 - $85.

Key Cutting
We cut most types of keys. Prices start from $7.

Number and Name Printing
We can screenprint your name and/or favourite number on the back of your jersey. Please ask instore for more details.

Darts Testing
We offer a wide range of darts, dartboards and accessories. Please come instore to view and/or try-out.